Summary: Collector Copilot is a B2B educational and professional training tool. It is not a law firm, does not provide legal advice, and does not guarantee collection outcomes. By purchasing access, you agree to use the tool in full compliance with all applicable laws.
Collector Copilot ("the Product," "we," "us") is an AI-assisted script generation and training tool designed exclusively for professional debt collection practitioners and agencies ("Users"). The Product generates suggested verbal scripts and compliance guidance for common high-friction scenarios encountered during collection calls.
The Product is provided strictly for educational and professional training purposes. All scripts, prompts, outputs, and guidance provided by Collector Copilot are informational in nature and do not constitute legal advice, legal representation, or a guarantee of legal compliance.
Nothing in Collector Copilot's outputs, documentation, or communications constitutes legal advice. Users are solely responsible for ensuring that all collection activities, scripts used, and communications with debtors comply with applicable federal, state, and local laws, including but not limited to:
We strongly recommend that all Users consult a qualified attorney before implementing any script or communication strategy in a live collection environment.
Access to Collector Copilot is intended for:
You must be at least 18 years of age and legally authorized to engage in debt collection activities in your jurisdiction to purchase and use the Product. By completing a purchase, you represent that you meet these eligibility requirements.
Upon completion of a valid purchase, Collector Copilot grants you a non-exclusive, non-transferable, personal license to access and use the Product for your own professional collection activities or internal agency training. You may not resell, sublicense, redistribute, or share access credentials with parties outside your licensed seat agreement.
All content, design, code, prompts, frameworks, and methodologies underlying Collector Copilot are the exclusive intellectual property of the Product's creator. Unauthorized reproduction, distribution, or reverse-engineering of the Product's underlying prompt architecture is strictly prohibited.
To the maximum extent permitted by applicable law, Collector Copilot and its creator shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Product, including but not limited to: regulatory penalties, FDCPA violations, legal fees, lost commissions, or reputational harm resulting from the use or misuse of any script output.
We reserve the right to update these Terms of Service at any time. Continued use of the Product following any modification constitutes your acceptance of the revised terms. The date of the most recent revision is displayed at the top of this page.
Summary: We do not sell your data. We collect only what is necessary to deliver the Product. Payment processing is handled entirely by Paddle, a regulated Merchant of Record. We never see or store your payment details.
We collect only the minimum information necessary to provide access to Collector Copilot:
All payment processing is handled by Paddle.com Market Limited ("Paddle"), an authorized Merchant of Record and regulated payment service provider. Collector Copilot does not collect, store, process, or have access to your credit card details, banking information, or any other payment credentials. Paddle's own privacy policy and terms govern the collection and processing of your payment data. You can review Paddle's privacy policy at paddle.com/privacy.
We use the information collected solely to:
We do not sell, rent, trade, or share your personal information with any third parties for marketing purposes.
Your email and purchase record are retained for as long as your account is active and for a reasonable period thereafter for accounting and legal compliance purposes. You may request deletion of your personal data at any time by contacting us at the email address listed at the bottom of this page.
The Collector Copilot landing page and application may use minimal, functional cookies (e.g., session authentication, Paddle checkout overlay functionality). We do not use tracking cookies, advertising cookies, or third-party analytics that profile your behavior across other websites.
We implement industry-standard security measures to protect your information. AI outputs are generated via encrypted API connections. No debtor information entered into the application is stored on our servers.
Summary: Due to the immediate digital nature of this product, all sales are final. Access is granted upon purchase. We do not offer refunds except where required by applicable consumer protection law.
Collector Copilot is a digital software product delivered immediately upon purchase. Because access to the full Product — including all five AI script engines, the FDCPA compliance outputs, and the FDCPA Landmine warnings section — is granted at the moment your payment is confirmed, we maintain a strict no-refund policy.
By completing your purchase, you acknowledge that:
Nothing in this policy overrides your statutory rights under applicable consumer protection law. In jurisdictions where a mandatory cooling-off period or right of withdrawal for digital goods applies and cannot be contractually waived, we will honor that right. To submit a legally required refund request, contact us within the applicable statutory window at the address below.
If you experience a verified technical failure that prevents you from accessing the Product entirely, and you have contacted our support team and the issue has not been resolved within 5 business days, you may be eligible for a full refund at our sole discretion. We are committed to ensuring every paying customer has full access to what they purchased.
All refund requests must be submitted by email to the contact address listed below, including your order number (provided by Paddle in your purchase confirmation email) and a clear description of the basis for your request. We will respond within 3 business days.
For any questions regarding these policies, access issues, or refund requests:
We aim to respond to all inquiries within 1–2 business days.